instax mini Liplay printing error. Hi everyone, I'm having problem

My liplay mini is currently printing a BLACK VERTICAL LINE. Has anyone encountered it before? Is this covered by your warranty? Can it be removed? How was it resolved? Huhu : r/instax

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HELP! I just bought my new Instax Mini LipLay, but the printer is not working. It says Print Error: Turn Off Camera. I did reset the device, but it's still the same.

mini liplay not detecting new film : r/instax

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NEW era.New instax instax mini LiPlay