Troubleshooting Cronus Zen PC Mouse & Keyboard Issues — Eightify

Can anybody help me out? I have a Cronus zen with the razor turret keyboard and mouse. On the zen studio app it detects that the mouse and keyboard are plugged in.

Cronus Zen Physical Hardware Errors - Cronus Zen Guide

TROUBLESHOOTING

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Step 1 - Setup Mouse & Keyboard - Cronus Zen Guide